Shipping Times: Shipping times stated do not include the day the order is place, weekends or holidays. 

Important Terms: MostlyDead.com a Halloween Direct LLC company is not responsible for any damages incurred by late shipments, misuse of products, or any other losses above the price of items purchased. Purchaser agrees to release Halloween Direct LLC dba MostlyDead.com, its owners & affiliates from all liability over and above the original purchase price of the product(s).

Guarantee: If you are not completely satisfied with any merchandise purchased from MostlyDead.com / Halloween Direct you may return it within 30 days of the shipping date for a full refund. Please email HeadHaunter@mostlydead.com or call 866) 328-9268 for return instructions and authorization prior to shipping product.  A credit to your card or a check will be issued for the purchase price of the item(s). You must include your name address & original invoice number with your return. Returns should be sent UPS or insured mail, in case it is necessary to verify that they were received. We are not responsible for returns if these precautions are not taken. Shipping costs are non-refundable to destinations outside of the continental United States. Shipping costs on orders shipped by any expedited method will not be refunded. If an item cannot be shipped within the specified time you will be notified via e-mail and given the option to cancel your order. Please allow HeadHaunter@mostlydead.com to pass through your SPAM Filters to insure that you are informed of any order issues.