Shipping Time
Unprecedented package volume since Covid-19 has continued to cause occasional delays in delivery times for ALL carriers. Please plan for possible delays when placing your order.
We are open and ship Monday through Friday.
- Order by 12pm noon (PDT) Monday through Friday for same day ship out.
- Orders placed after 12pm noon (PDT) will ship out on the following shipping day (M-F).
- Orders placed after 12pm noon (PDT) on Friday will ship out on the following Monday.
- Weekends and holidays are NOT delivery days and are not counted in transit times.
Shipping to USA
Current transit times bay be affected by regional delays for weather, staffing issues, or other unforeseen circumstances.
- FedEx Ground - On time to most areas
- FedEx Express - On time to most areas
- USPS Priority Mail - Service delays are unpredictable. Allow for 1 to 2 extra days for delivery
US Delivery (subject to delays)
- USPS Priority: 2 to 3 days*
- USPS Express: 1 to 2 days*
- FedEx Ground: 1 to 5 days*
- FedEx Express: 1 to 2 days*
- FedEx Express Saver: 3 to 4 days*
* Time in transit is in Business Days (M-F) which excludes weekends and holidays. USPS delivers on Saturday. None of our carriers deliver on Sunday.
Shipping outside USA
All orders shipped outside of the USA are subject to product restrictions and additional Customs fees upon delivery.
We are open and ship Monday through Friday.
- Order by 12pm noon (PDT) Monday through Friday for same day ship out.
- Orders placed after 12pm noon (PDT) will ship out on the following shipping day (M-F).
- Orders placed after 12pm noon (PDT) on Friday will ship out on the following Monday.
- Weekends and holidays are NOT delivery days and are not counted in transit times.
International Delivery (subject to delays)
- DHL Worldwide Express: 3 to 6 days
- FedEx International Express: 4 to 7 days
- USPS 1st Class: 2 to 6 weeks*
- USPS International Priority: 10 to 14 days
- USPS International Express: 5 to 10 days
*If you are not in a hurry and want to save some money then we offer USPS 1st Class shipping which averages 2 to 6 weeks to most locations outside of the US. Keep in mind that this service is not guaranteed and can take longer.
Many countries have imposed restrictions on international goods and / or are experiencing slow downs due to limited postal staff. Some basic information can be found here: US Postal Service International Service Disruptions
Please check with your local postal service for the most up to date information for your area.
Delivery and Customs Fees:
All customers outside of the USA are subject to product restrictions and additional Customs fees upon delivery.
All items exported are subject to local government tariffs, Customs, VAT and final carrier delivery fees. These fees vary from location to location and are due upon delivery. These fees can often exceed 30% of your order total and are not included in the shipping fees. Check with your local Customs authority for fees estimation
Restricted Items:
Certain items cannot be shipped outside of the United States. Props, tombstones, bulky items and items that contain flammable liquid will not be shipped outside of the US. Additional restrictions have been implemented due to COVID-19 and vary by country.
Many of these items are identified with the following notice: Important: (Item) ships to locations within the USA only.
These items are either not allowed to be shipped by air transport or are too bulky to ship using our shipping carriers or present cost restrictive logistical challenges.
If a restricted item is ordered and cannot be shipped to your location the item will be excluded from your parcel and refunded.